We have leading expertise in all forms of written and spoken communication, presentation, speech and media performance.

Contact us HERE for more information on any of the following:

• Advanced Communication Skills: How to listen and speak with power and impact
• Speak Like A Leader: The Art of Rhetoric - influential language for leaders
• Speech writing and editing services: For leaders, investment and product pitching
• Media Training: For TV, Video, Radio or Podcasts
• Presentation Skills: The secrets of outstanding and impactful presentations: The Fab Five - Body, Voice, Words, Intention and Attitude
• Speak with Confidence: Overcoming nerves and finding confidence
• Storytelling: A tool for impact and influence 
• Storytelling with Data: From Mundane to Magnificent

For any additional information, please contact Renata Aiello in Client Services at renata.aiello@taoct.uk 

Thank you.

Values are the glue that holds an organisation together and gives it a sense of identity and purpose. Values are key defining principles of culture.

Culture changes behaviour, not strategy!

A.C.T. founder, Steve Payne, is the co-author of LID Publishing's critically acclaimed 'My 31 Practices', a book about the power of values and how to align with them.

Steve has worked with many global organisations helping them align more closely to their core values. Steve has also been involved in helping organisations establish their company values.

Contact us HERE to discuss how we might be able to help your organisation regarding values and culture.

"leaders transform values into actions, visions into realities, obstacles into innovations, separateness into solidarity, and risks into rewards"

- The Leadership Challenge: Kouzes and Posner

An organisation needs great leadership to create vision and then inspire people to follow that vision. Equally, it needs great management to galvanise people and resources to turn that vision into reality. 

We have been working with leaders and managers for the past decade to develop extraordinary skills that get extraordinary results.

Click HERE to contact us about our bespoke Leadership and Management Programs

LEADERSHIP

• Creating and Selling Vision
• Rhetoric for Leaders: The Language of Leadership and Influence
• Developing Strategic Vision: 360 degree systemic thinking
• 3-types of leadership - positional, circumstantial and relational
• The Transformational Leader
• Developing the 7-Key Leadership Skills
• Values-Based Leadership

MANAGEMENT

• How to Get the Best from Individuals in a Group or Team
• Recognising and Utilising the Drivers for Performance and Motivation
• The Manager as a Situational Leader: Directing, Coaching, Supporting and Delegating
• Emotional Intelligence for Managers
• Spinning Plates: Keeping everything moving in the right direction

There are a few things in life which are certain; one of them is the fact that we are going to have difficult conversations, especially in a work context.

We might not be able to avoid having these types of conversation, but we can influence the way they work out.

Getting a difficult conversation right can prevent escalation. Getting it wrong could lead to a major drain on time, money, morale and lead to a worse-case scenario.

There are specific tried and tested processes that increase the probability of getting a good outcome.

Click HERE to contact us  for more information.

• The 3-Conversations 
• The 4-Stages: Intention, Preparation, Discussion, Follow-through
• How to Find Agreements and Win-Wins: Recognising Multiple Perspectives to discover the Keys to a Successful Outcome
• The Importance of Sticking to the Point

Coaching is one of the key tools in Talent Development.

The Academy of Coaching and Training is an Organisational Member of the Association for Coaching (OMAC). We have been coaching senior executives, leaders and managers for more than 10-years.

We incorporate the highest Association for Coaching accredited standards in coaching.

We also provide accredited professional coaching skills training to up-skill managers and leaders in the UK and abroad.

You can contact us HERE to learn more about the coaching services we can offer to your organisation.

Services include:

• 1:1  Executive Coaching
• Team Coaching
• Group Coaching
• Professional Coaching Skills Training

It is often said that the only constant in life is change, and perceived wisdom adds that we should look to change before we have to. To a greater or lesser degree, change is always on the horizon.

Poorly managed change often brings with it volatility, uncertainty, complexity and ambiguity.

One of the most important aspect of introducing change successfully is open and transparent communication. Confusion leads to 'worse-case' scenarios and fear, and fear leads to panic.

The A.C.T. has worked with global companies to help them manage change. We have developed systems and programs that help leaders and managers navigate these complex factors to positively influence successful change and transformation.

Click HERE to contact us regarding Change Management.

• The Change Equation: The Law of Physics: C=[ABD]>E 
• 360: Designing the Change Process from Inception to Completion
• The Psychology of Change Management: Leading Through and Managing the Change Curve

...and customers into screaming fans.

There is so much written about the psychology of the sales process. For sure an understanding of the customer is essential. Understanding creates the platform for the response most likely to get results.

Click HERE to learn more about our approach to sales training.

• The Triple Layer Sales Method
• A.L.I.E.N. Listening: gathering and using Intelligence
• The Key to Selling by Building Great Relationships: Trust and Service
• The 8-Step Sales Process
• The Pain and Pleasure Principle

Performance Management is most effective when it comes from the perspective of supporting team members in such a way that they are able to reach their potential.

A solid understanding of key factors that affect performance and the skills to work with these is an essential skill in producing consistent results.

REIMAGINING THE APPRAISAL PROCESS

Putting in place a performance management process that excites both managers and team members can produce extraordinary results. To do this, we often need to reimagine the concept of appraisals and what that means to all stakeholders.

All too often performance management and appraisals are often viewed with cynicism. As such, they often become a compliance 'box-ticking' exercise that become an inconvenience, rather than a key to learning and development.

The ACT has developed a system to turn the performance setting and appraisal system into a desirable and vital tool in the quest for outstanding results.

Click HERE to learn more about our Performance Management and Appraisal Training.

• Putting Appraisals in the Right Frame
• The 5-Steps to Effective Performance Management
• Time Management and Performance Setting
• Understanding the Drivers for Performance - and using them!
• The Mutually Beneficial Model