NLP Communication Model

Wow! What a course. This has been a life-changing experience for me...it actually far exceeded in-person training I have done in the past.

Thank you Steve for having the wisdom and foresight to put together the most informative, jam-packed and positive learning experience I have ever experienced in my 25 years of corporate development.

Rachel Dorsett, PR Specialist and Professional Coach


Naturally...it's all about YOU

June 2nd, 2020

I just completed the live-online ACCT course. I have to admit it worked so well, it surpassed my expectations. For a start, Steve’s delivery is exceptional and the course content brilliant...The content and style works so well and works really well online. All my fears disappeared after the first session.

Petra Salva O.B.E.

Director, St. Mungo's

Friday 29th May, 2020

It is so easy to be engaged in the course, and I can thoroughly recommend the course to anyone looking to start their coaching journey.  The use of break-out rooms, materials used and exercises were masterfully done, and Steve is a brilliant and charismatic trainer and coach which makes the course interesting, fun and unique...

Munur Shah

Restaurateur and Entrepreneur

Saturday 6th June, 2020

This was the first 100% live-online version of the course, so I wasn’t sure what to expect. I wasn’t sure how easy it would be to stay engaged and focused all day sat in one spot staring at a computer screen!  However, the sessions flew by as they were so interesting, exciting and varied.


I never thought I would say this, but I actually prefer this way to learn! 

Fiona Agyemang


Friday 29th May, 2020

I’d like to sincerely thank Steve for this 8-day live-online course, which has truly been life-changing...


The training materials are high quality, the planning is superb.


It has been a wonderful 8-days and a course that will stay in my memory as one of the best that I’ve ever done!  I fully recommend it! 

Ann Collins

Course Recommended Reading

We recommend the following books to supplement your learning

Click on a book to learn more

Interactive Study Guides

We use interactive pdf study guides for each course module.


These study guides also serve as the course daily journals, helping you to embed your learning and complete the coursework as you go.

More from our students...

Lathi Dube

Coach and A.C.T. ACCT Graduate

Lathi completed the ACCT course in 2017 ...



From my interactions with other coaches and trainers, and from my experience with my own clients, Steve doesn’t just train excellent coaches, he trains world class thought leaders.


The level that Steve was able to embed in my learning is truly incredible. I couldn’t recommend his Programs enough. 


The day I walked into his class was one of the best decisions I ever made.

Martyn Mordecai

Coach and A.C.T. ACCT Graduate

Since being on the Course, and with Steve’s help, not only did I pick up some private clients but I also secured Coaching contracts with two major businesses in the UK.


Utilising the skills taught on this course I have seen my Coaching business turnover grow by 19% in the first quarter of this year...UPDATE 6 MONTHS LATER (October 2018): my business growth is up 50% on the equivalent period last year. All thanks to the A.C.C.T course.


This was an excellent Course and Steve is not just a great Coach but a Master of the Art and Skill. You will not be disappointed!

You are NEVER just a number to us!

An overview of the Intensive and modular versions of the program

Our students go on to do great things....

About the Program Leader:

Steve Payne

Steve is a published author, keynote speaker, International Executive Coach and Public Speaking coach.


He is one of very few certified Master Trainers of NLP in the world and sits on the training accreditation board of the Global Association for Neuro Linguistic Programming (ANLP) read more.


Steve is an entrepreneur with extensive business experience. He has created two companies and run international companies as Sales and Development Director. He brings his knowledge on both executive coaching and life coaching to the A.C.T.


Steve is the co-author of the critically acclaimed 'My 31 Practices' and is one of the featured authors in '250 Insights: Wisdom from Leading Thinkers' published by LID (2018).


Prior to Steve's entrepreneurial work, he worked as an actor for 10 years in film, TV, theatre and radio and has featured in some of the UK's best-loved series, such as Eastenders and Inspector Morse.


Steve designed the Association for Coaching Accredited Certificate in Coach Training (ACCT) course for the Academy of Coaching and Training.




We understand that an investment of both your time and money is an important decision. We would like to help you feel reassured in your decision by offering you a full 100% money-back guarantee.


If after the first module, you decide you want to have your money back and finish the course at that point, we will refund 100% of your investment.

  • Security: your investment is protected

  • No Questions Asked: Your decision is yours and we respect that

  • Keep the Materials: You can even keep the course materials you will have received up to that point

Steve Payne